Faq

Orre Jewelz provides free shipping on all items within India

For Orders within India ,our delivery date depends on the product selected, as well as the shipping address provided by you . As product is ready to ship we will delivered to your address within 20 business Days. Please note that the business days mentioned do not include Sundays and festive holidays.

We process the national delivery only through reputed insured couriers or company employees.

Your jewelry is shipped in durable, tamper-proof packing that ensures that the contents remain intact . your jewelry is fully insured till is reaches your doorstep ,and we only work with reputed and established courier services .Please do not accept any package that has been tampered with.

Currently, we take orders for delivery only in India.

Until your order is ready to be shipped, you can change the shipping address. Please contact our customer delight team at 0731 409 0992 for assistance. For orders that are ready for dispatch , we will be able to reship it to your new address as soon as the consignment is returned back to us.

In Case your queries were unanswered contact our `customer delight’ team at 0731 409 0992

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Cash on delivery not available.

Within 7-day No Questions asked, Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a full refund or exchange, within 7 days of the date of delivery. Yes, it's that simple. We can only accept the product without custom engraving, in its original condition and with the Certification. This is, however, applicable for orders within India only.

No. When we said, we'll return the money you paid in full, we meant it.

To return product, you can contact with us in our Whatsapp Number 7880104591 or in our Mail id

We offer a Lifetime Exchange & Buy-back on all purchases made from Orre jewelz, within India. The product along with the original product certificate, can be returned for buy-back or exchanged basis its current market value, with deductions towards making charges and Rs.500 for return shipping charges.

Yes we do accept customized orders and sizes for that you can contact us in our Whatsapp Number or Mail id

Rest assured, Orre uses only conflict-free diamonds that have been certified through the worldwide recognized International Gemological Institute (IGI)

Your jewelry will arrive in exclusive Orre gift boxes.

All diamond jewelry bought from OrreJewelz.com is certified by IGI, and all gold jewelry bought from Orrejewelz.com is BIS hallmarked, some of the most respected and trusted diamond grading bodies in the world.

Yes you can find on WWW.IGI.ORG

Orre jewelz will provide you courier service or company employee details. For that you can contact us in our Whatsapp Number or through Mail.

Orre offers multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking. All Credit/Debit card details remain confidential and private Orre and our trusted payment gateways use SSL encryption technology to protect your card information.

It will get refund within 15 working days as we receive the product. Please expect to be charged the price for the Orre merchandise you buy as it is listed. we accept VISA and Master Card (Indian cards only). You will need to key in your 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow. All Credit/Debit card details remain confidential and private. Orre and our trusted payment gateways use SSL encryption technology to protect your card information. For more information you can contact us in our Mail id.